Every call answered.
Diagnostic checks, oil changes, emergency repairs — Elocera answers every call, captures the details, and alerts your team 24/7.
The problem in auto service
Emergency calls go to voicemail
Roadside emergencies, tow needs, dead batteries — these calls happen at 7am and 10pm. If you can't answer, your competitor does.
Front desk tied up with parts orders
Your service writers are juggling counters, parts, and phones. Elocera handles all inbound calls so they can focus on the bay.
After-hours service calls lost
Saturdays, Sundays, evenings — that's when most drivers realize their car needs work. Capture every one of those calls automatically.
How Elocera handles auto service calls
A real transcript, played in real time.
What it captures
Every lead, every detail — delivered straight to your portal.
Auto Service FAQ
Can Elocera help with emergencies?
Yes — when a caller reports an emergency, Elocera captures the details and alerts your team immediately so they can dispatch. The AI itself doesn't dispatch.
Does it know my parts pricing?
Yes — we train on your service menu, common repair quotes, labor rates, and tire packages so every quote is accurate.
Does Elocera book appointments?
No. Elocera captures every caller's name, number, and request and delivers them to your portal. Your team follows up to schedule — Elocera doesn't write to a calendar.
What about warranty and recall checks?
We can capture VIN details during the call so your team can run warranty lookups and quote out-of-warranty work.
Every missed call is a customer driving to the next shop.
Elocera keeps your phones answered and your team in the loop.