From cleanings to emergency calls, Elocera answers every patient inquiry, captures who's calling and what they need, and delivers it to your team — 24/7.
When a patient hits voicemail, many hang up and dial the next dental practice on Google. Every missed call is a new patient walking out the door.
Your team is helping patients in-chair, processing insurance, and checking people in — they physically can't answer every ring.
Missed appointments mean an empty chair and lost revenue. No-shows pile up fast when no one follows up.
A real transcript, played in real time.
Every lead, every detail — delivered straight to your portal.
Yes — we collect insurance details on the call and pass them to your front desk for verification.
Yes — emergency triage is built in. Urgent cases (severe pain, trauma, swelling) are flagged and escalated immediately.
No. Elocera answers every call, asks who's calling and what they need, and delivers the caller's name, number, and request to your portal. Your team follows up to schedule — Elocera doesn't write to a calendar.
Elocera is not HIPAA or PHIPA certified and has not undergone a compliance audit. It should not be used to collect or store protected health information — clinics should not route patient details through the service.
Elocera answers every dental call — even at 9pm on a Sunday.